International Silver, Inc. has been providing quality jewelry and customer service since 1997. We are one of the longest standing jewelry wholesalers in the business and our experience in this trade is unmatched by any other. We have taken a poll from some our long time customers to ask why they keep coming back and we would like to share this with you, our new potential customer.
1. Dedicated Sales Team: Each customer will be working with a designated sales representative. Your sales representative will not only be responsible for taking your orders and answering any questions you may have, but that representative will also be knowledgeable about the current trends and market conditions in your specific demographic, making them an asset to your business by keeping your products on trend.
2. Knowledgeable Staff: In addition to providing you with a designated sales representative, we train each and every employee to make sure you have the very best experience. Each employee is given a rigorous training period representatives and make sure that each representative not only has a completely knowledge of our products, but also the diverse market as well as shipping details.
3. Order Processing: International Silver, Inc. is committed to process and ship all orders within 3 business days.
4. 100% Customer Satisfaction – Guaranteed!: Most companies will only allow returns for items that are defective, however, at International Silver, Inc, we want you to trust in the products you purchase from us. We allow a 30 day money back guarantee with no questions asked. This means that within 30 days of your purchase you feel that the item has no potential in your market or is just not quite what you were looking for you can return it.
5. Stocked items: We maintain a reasonable stock with a great stock control system in place. This allows us to provide the purchased items and not run out of best selling or basic items. You can rest assured that on our website you will always find exactly what you need without that pesky “out of stock” note on every item. In the rare event that an item you ordered is out of stock, we will notify you immediately and tell you our course of action. We will never substitute colors or sizes without your prior approval.
6. Reordering is a breeze!: Unlike our competitors, who introduce hundreds of new items each month and then sell those items out never to be seen again, when we introduce an item, it’s here to stay – we typically keep our new items no less than 3 years, but depending on popularity, sometimes longer.
7. Quality Control Measures: We have a 5-point quality control system in place so that each item is checked from initial production straight to your doorstep. Our system allows us to be sure that you receive our quality items in only the most perfect condition.
8. Huge Selection of Items: We currently offer over 5,000 items that apply to any and all piercings in the world of body jewelry. International Silver, Inc. is your one-stop-shop where you can purchase your basics such as tongue rings, nose rings, etc… as well as your dermal implant grade anchors making your sourcing a simple one step process.
9. We carry it all!: Other sellers carry the standard sizes and just the basic of crystal colors. International Silver, Inc. carries it all! We provide special sizes from 7 to 20 mm posts, 16G to 2” (52mm) plugs and over 15 crystal colors, offering you the very best selection there is to choose from.
10. Packing Solutions and Custom Displays: In addition to our always expanding selection of displays, we work with each and every one of our customers to try and make the displays of their dreams come true. We also can prepare each item in any way necessary, such as multi-packs or stickered with bar codes, which leaves you with free time to promote your new items!
11. Delivery Guarantee: We work with several of the most reliable shipping services, including DHL, FedEx, UPS and EMS. In the event that your package gets lost during transit, we will reship your order to you immediately completely free of charge, and WE will address the issue with the carrier instead of leaving the burden of tracing a missing package on you, our valued customer.
12. We speak your language!: International Silver, Inc. staffs a knowledgeable and worldly staff, where in addition to English, you will find representatives that speak Spanish, Portuguese, Hebrew.
13. Always in Fashion: International Silver, Inc. employs their knowledge in trends to constantly be ahead of the game. While we do offer plenty in basics and other fancy designs provided by many sellers, we also develop new styles based on new concepts we hear on the fashion line. You can rest assured that you will always find something unique while shopping with us and giving you a competitive advantage to all other sellers.
14. Excellent Pricing: We offer low prices, everyday. We offer discounts based on volume, not preference. This means that you will always get the best price from us, no matter what. Our prices are clearly marked based on the quantity you purchase. We also offer larger discounts for larger purchases and other incentives such as free shipping on orders over $500.
15. Affordable and Quick shipping: We have been in business for so long, we have an established account with negotiated rates with nearly every shipping carrier including USPS, UPS, Fedex and DHL. We are able to pass on the savings to you by offering flat rates per order. We select carriers based on your location so you can expect orders as quickly as 2 business days after it is shipped. In addition, we are experts in international shipping. We are able to prepare FTA, GSP, JTEPPA and forms of origins for you which can reduce the amount of import taxes you may have to pay when the order arrives to your country.
16. Professional Pictures: If you would like to sell the products you purchase from us on your website, or need images to create a print catalog, we can provide you with images of all the items from your order as jpeg or PSD files for your use completely free of charge.
17. Secure Data and Secure Payments: We at International Silver, Inc. take your information security very seriously. With the rise of cyber crimes, we have decided the safest course of payment method for both you, the customer, and us is to accept payments via PayPal. PayPal is the leading payment method in the world and we have comfort knowing that your sensitive credit card data is protected by the PayPal guarantee. In addition, your business details are safe with us, we will never sell your info to a list.
18. Packing and Shipping: International Silver takes great pride in packing your orders extremely carefully. We make sure that each item is packaged by color and/or size to make integration into your inventory a breeze. We pack carefully with protective materials to make sure each order is delivered in perfect condition.
19. We Have Time and Experience on our side: There are many body jewelry wholesalers and even more body jewelry wholesale websites. We have found that more than 50% of these up and coming companies have folded in 2 years or less, leaving you without your body jewelry supplier. International Silver, Inc. has been in business since 1997. We have been located in the wholesale district in Midtown Manhattan since our inception, only moving once to a larger location. Our location is easily accessible by all trains and we have a full service showroom for your convenience.
20. Quality Materials: We take great pride in producing the highest quality items using materials such as implant grade surgical steel and surgical implant grade titanium. We test our materials regularly to make sure that we never lack in our high standards, and we make that information available to you. You can view quality reports on our materials here.